Hiba Boutique

Hiba Boutique

Terms Of Service

Please read these Terms Of Service carefully before using Hiba Boutique. They explain the terms that apply when you browse our website, place an order, or purchase our products.

Last Updated · September 12, 2026

Welcome to Hiba Boutique. By accessing or using our website, browsing our products, placing an order, or purchasing our products, you agree to these Terms Of Service. If you do not agree with these terms, please do not use our website or place an order.

About Hiba Boutique

Hiba Boutique operates the online store available at:

Website

https://hibaboutique.co.uk

We offer fashion and clothing products through our online store. Product availability, pricing, descriptions, images, colours, measurements, and other information may be updated from time to time.

Using Our Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not:

  • Use the website for unlawful, fraudulent, or abusive purposes
  • Attempt to gain unauthorised access to the website or its systems
  • Introduce malicious software, viruses, or harmful code
  • Attempt to disrupt, damage, or interfere with the website
  • Copy or reproduce website content without appropriate permission
  • Use automated systems to excessively access or scrape the website
  • Impersonate another person or provide misleading information

Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, sizing information, and other product details are accurate and up to date.

However, colours and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

We reserve the right to correct errors, update product information, modify product specifications, or discontinue products where necessary.

Prices & Availability

Product prices displayed on our website may change from time to time. Any applicable delivery charges or other charges will be displayed during the ordering process where applicable.

We make reasonable efforts to keep product availability information accurate. However, a product may become unavailable before an order is fully processed.

Pricing Errors

If a product is displayed with an incorrect price due to a technical, typographical, or other error, we reserve the right to correct the error and, where appropriate, cancel the affected order and provide any refund that is due.

Placing an Order

Customers can place orders directly through our website without creating or maintaining a customer account.

When you submit an order, you are making a request to purchase the selected products. You may receive an order confirmation after submitting your order.

An order confirmation confirms that we have received your order request. It does not necessarily mean that the order has been finally accepted if we need to verify payment, availability, pricing, delivery information, or other details.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including cases involving suspected fraud, incorrect pricing, product unavailability, payment issues, or other legitimate business reasons.

Customer Information

When placing an order, you are responsible for providing accurate and complete information required to process and deliver your order.

This may include your name, email address, telephone or WhatsApp contact details where requested, billing information, and delivery address.

You are responsible for checking that your delivery and contact information is correct before submitting your order.

Important

Hiba Boutique cannot be responsible for delays, failed deliveries, or additional delivery issues caused by incorrect or incomplete information supplied during checkout.

Payments

Hiba Boutique currently accepts payment through the payment methods made available during checkout, including:

  • Klarna
  • PayPal
  • Bank transfer / bank account payment

Payment processing may be handled by the relevant third-party payment provider. Your use of a third-party payment service may also be subject to that provider's own terms and privacy policy.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

We may place an order on hold or cancel an order if payment cannot be successfully authorised, verified, or received.

Shipping & Delivery

Orders are delivered using the delivery service available for the relevant order and destination.

Hiba Boutique may use delivery providers including:

  • Royal Mail
  • DPD UK

Estimated delivery times are provided as guidance and may vary due to courier delays, weather, holidays, incorrect delivery information, operational issues, or circumstances outside our reasonable control.

Once an order has been handed to the relevant delivery provider, delivery may also be subject to that provider's procedures and terms.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to Hiba Boutique's applicable returns and refund policy and any mandatory consumer rights that apply to your purchase.

Customers should review the relevant returns policy before sending an item back to ensure that applicable eligibility requirements, time limits, product-condition requirements, and exclusions are met.

Important

Where applicable, returned products should be sent back in the condition required by our returns policy, including applicable tags, packaging, accessories, and other items supplied with the original order.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as reasonably possible with your order details.

We may request photographs or other information to help us investigate the issue and determine the appropriate resolution.

Nothing in these Terms Of Service is intended to remove or restrict any consumer rights that cannot legally be excluded.

Intellectual Property

Unless otherwise stated, content on this website, including the Hiba Boutique name, branding, logos, product photographs, graphics, text, designs, layouts, and other materials, is owned by or licensed to Hiba Boutique.

You may not reproduce, distribute, modify, publish, sell, republish, or commercially exploit our website content without appropriate permission, except where permitted by applicable law.

Customer Reviews & Content

Customers may be able to leave product reviews or other feedback on our website.

If you submit a review, photograph, comment, feedback, or other content, you confirm that you have the right to submit it and that the content does not unlawfully infringe another person's rights.

By submitting content intended for publication, you give Hiba Boutique permission, to the extent permitted by law, to display and use that content for legitimate business, website, customer-service, and promotional purposes.

We reserve the right to remove or refuse content that is unlawful, abusive, offensive, misleading, fraudulent, or otherwise inappropriate.

Third-Party Services

Our website may use third-party services to help operate our business, process payments, deliver orders, communicate with customers, maintain website security, or provide other services.

These services may include payment providers such as Klarna and PayPal, delivery providers such as Royal Mail and DPD UK, hosting and technology providers, communication providers, social-media platforms, and security services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

We may temporarily suspend, modify, restrict, or discontinue portions of the website for maintenance, security, updates, technical reasons, or other legitimate purposes.

Limitation of Liability

To the maximum extent permitted by applicable law, Hiba Boutique will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the website or services.

Nothing in these Terms Of Service is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms Of Service, or infringement of another person's rights.

Restriction of Website Access

As Hiba Boutique does not require customers to create website accounts, we do not provide customer account suspension or account termination functionality.

However, we may restrict or block access to the website where reasonably necessary, including where we suspect fraudulent, unlawful, abusive, harmful, or security-threatening activity.

Privacy

Your use of our website and the processing of your personal information are also subject to our Privacy Policy.

Our Privacy Policy explains what information we collect, why we collect it, how we use it, the circumstances in which it may be shared, and the rights that may apply to you.

Marketing & Communications

Where permitted by applicable law and where appropriate consent has been obtained, Hiba Boutique may contact customers using communication channels including email, SMS, and WhatsApp.

Promotional communications may include information about new products, offers, collections, promotions, or other Hiba Boutique updates.

You can opt out of promotional communications where applicable. This does not affect essential transactional communications, such as order confirmations, delivery updates, payment information, or other messages necessary to fulfil an order.

Changes to These Terms

We may update these Terms Of Service from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.

Updated terms will be posted on this page and the Last Updated date will be changed accordingly.

Your continued use of the website after updated Terms Of Service are posted may constitute acceptance of the revised terms, to the extent permitted by applicable law.

Governing Law & Consumer Rights

These Terms Of Service shall be interpreted and applied in accordance with the laws applicable to Hiba Boutique and the relevant transaction, subject to any mandatory consumer-protection rights that apply to you.

Nothing in these Terms Of Service is intended to remove, exclude, or restrict any mandatory legal rights or consumer protections available to you.

Severability

If any provision of these Terms Of Service is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent permitted by law, and the remaining provisions will continue to apply.

Entire Agreement

These Terms Of Service, together with our Privacy Policy, Returns & Refund Policy, and any other policies or conditions expressly applicable to your purchase, constitute the terms governing your use of our website and services, subject to applicable law.

Hiba Boutique · Terms of Service

Questions about
our terms?

If you have questions about these Terms Of Service, your order, payments, delivery, returns, or any of our policies, please contact Hiba Boutique.

Contact Hiba Boutique

By using the Hiba Boutique website or placing an order, you acknowledge that you have read and understood these Terms Of Service. These terms should be read together with our Privacy Policy and applicable Returns & Refund Policy. Nothing in these Terms Of Service is intended to limit any rights or protections that cannot legally be excluded under applicable law.

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